GuestHouse Lugano Center by LR

The check-in process was really easy because we could do it online before arriving. The staff were friendly and helpful. I love that it comes with a ticino ticket, so we get to enjoy transportation for free throughout the entire stay and access to various attractions (either free/discounted price). As a traveller, I also appreciate that there is a free washing machine and dryer that we can use (detergent included). The place is only 2 min away from the bus stop so it's very convenient to travel to the city centre and main station. I love that my room that overlook the city has a balcony; it makes it easier to get fresh air. The room has a working AC. Overall, I really enjoyed my stay.

Very spacious and clean studio room with queen bed at an excellent rate for Swiss standards. Microwave and fridge provided to warm-up and store your own food (there are two small discount supermarket nearby with decent prices). Just take with you a plastic fork/knife/spoon and you can have your ready made dinner or breakfast in the room.

Quirky interior in reception area. Bar /coffee shop (OK Snack Bar) opposite beside BP station. More than a snack bar. Very friendly staff. Easy transit on bus one stop from train station. Ticket for public transport can be obtained through hotel before arrival. Store in Google wallet etc. We walked from station. Large bathroom. Large storage area. Good for lots of luggage.

There was a kettle on the kitchen counter in our room which we could boil hot water for coffee and tea . The fridge in our room worked well. i had bought some popsicles from the gas station across the street and put them inside the fridge. The windows of the building are soundproof. It doesn’t matter if the room faces the main street, in the evening i slept well, I didn’t hear any noise from the street. The air conditioner worked good in our room during our stay. The bathroom is equipped with a bidet same as in Italy. The shower was great for my standards. The shower water was hot, and the water pressure was strong and stable. The hotel provided us with free digital cards for public transportation that could be used in the city of Lugano.

Melissa was so kind to fold all our laundry. The answered our questions before check-in and were also extremely helpful during our stay. The laundry service was very efficient. The hotel is very near the train station and also 10 mins walk from Paradiso (restaurants, ferry terminal). The supermarket is also 5 mins away and there is a store at the gas station across the road.